Expertise
-
global operations - strategy and tactics
-
aligning global operations and information technology strategies
-
interface between global operations and sales/ marketing
-
supply chain and demand chain management
-
management of service and product quality
-
time-based management
-
environmentally conscious operations
-
outsourcing in the information technology industry - hardware and software
-
operations management in the distribution industry
-
operations management in Pacific Rim companies
Additional Information
- Senior editor, Production and Operations Management Journal
- Senior editor, Operations Management Education Review
