USC in the News

USC In the News 2/15/2018

Harvard Business Review published an analysis by Davide Proserpio of the USC Marshall School and a colleague on why replying to online customer reviews nets better ratings overall. "By monitoring and responding to reviews, a manager can make sure that when negative reviews come in — as they inevitably will — they can respond constructively and maybe even raise their firm’s rating along the way," he wrote. They also found the same benefits when managers responded to both negative and positive reviews.

La Opinion highlighted the USC Dornsife College's Center for the Study of Immigrant Integration's California Bold Conference. The event, which invited attendees to discuss a variety of immigration issues, included a speech by Los Angeles Mayor Eric Garcetti on the need to protect the security and rights of immigrants. The story also noted Manuel Pastor's of the USC Dornsife College's Center for the Study of Immigrant Integration involvement with the event.

The Conversation published commentary by Manuel Pastor of the USC Dornsife College on why the rising anti-immigrant sentiment and profiting from political polarization in today's society is nothing new. Pastor attributes the current atmosphere not only to economic shocks, but also the "racial generation gap." "Would California have gone through the same turmoil had the generational gap been narrower? It’s hard to know for sure, but it’s also not prudent to wait around for elders to come to their political senses or for the younger generation to age into power," he wrote.

Digital Trends highlighted research by Elizabeth Bondi, graduate student at the USC Viterbi School, to develop an artificial intelligence application to stop wildlife poaching. In the latest development, the researchers have trained a computer system to spot poachers in real-time, based on videos shot by drones. also featured the research.

The New York Times quoted Christian Grose of the USC Dornsife College about California's top-two primary system and how that may disadvantage Democratic challengers.

The New York Times quoted Matthew Miller, graduate student at the USC Price School, on how "Black Panther" helps change the conversation about superheroes.

Los Angeles Times quoted Jeffery Cole of the USC Annenberg School's Center for the Digital Future on why Rupert Murdoch decided to sell 21st Century Fox's entertainment assets.

BBC Mundo quoted Lawrence Harris of the USC Marshall School on why investors may be losing confidence in the stock market due to President Donald Trump’s policies.

San Jose Mercury News quoted David Carter of the USC Marshall School's Sports Business Institute on why some NFL players do not take the league's guidelines seriously.

La Opinion quoted Sherry Bebitch Jeffe of the USC Price School about the likelihood Congress will pass legislation to protect the Dreamers. 

Diverse: Issues in Higher Education quoted Shaun Harper of the USC Rossier School's Race & Equity Center on the lack of diversity in academia.

Vogue quoted Richard Paulson of the Keck School of Medicine of USC on whether a hysterectomy impacts the viability of a woman's eggs.

California Healthline quoted Keith Hobbs, CEO of the Keck Medicine of USC's Verdugo Hills Hospital, about investing funds to improve patient care.

Milenio (Mexico) quoted Greg Autry of the USC Marshall School about SpaceX’s launch of its Falcon Heavy rocket. 

The Washington Post cited comments by Lisa Bitel of the USC Dornsife College about the historical origins of Valentine's Day.

Entrepreneur and St. Louis Public Radio cited research by Stacy Smith of the USC Annenberg School's Inclusion Initiative and colleagues on the underrepresentation of women and minorities in the entertainment industry. Science Mic. noted a separate study by Smith on the lack of gender parity among film directors for the year's highest grossing films.

New York Observer cited comments by Stanley Rosen of the USC Dornsife College on whether "Black Panther" will appeal to Chinese audiences.

El Economista (Mexico) cited research by Stacy Smith, Marc Choueiti and Kate Pieper of the USC Annenberg School's Inclusion Initiative that tracked the gender and race of performers, writers and producers across the pop music charts and the Grammy Awards.